Testimonials - Boarding

C Ling - Alfie (Standard Poodle) - Country Retreat :

I would like to thank everybody at Royvon concerned who looked after Alfie while I was away on holiday for two months during the summer. It was very comforting to see him so happy during his stay, he loves to run free and mix with other friendly dogs. A special thank you to Karen who sent lots of photo's and video's each week, it was evident that he became very close to you. Thank you Chong Ling & Alfie

Mr Allan Scott - Max & Sam - Surrey :

Dear Royvon Esher, This a wee note of thanks. Thank you for taking such good care of Max and Sam during our last holiday. They were obviously happy to see me but you could tell that they have been looked after really well. We have been coming to you for sometime now and you have seen Max and Sam grow up into splendid dogs, thanks also to your training. I know that the kennels must be good, as on the days we drop them off they get so excited coming down the drive. They look out of the windows, knowing were they are and by the time I have them out of the car I am forgotten and they are off. This is only a good sign. They can be a bit fussy but you take all this in your stride. Your boarding PLUS program works well for them and they are always returned fit and well. Thanks again and see you soon.

Nannette Hollis - Surrey :

Having been privileged to be the very first customer to bring my two dogs to Royvon in Surrey for boarding whilst the school was still having it's final touches put to it, my dogs have enjoyed the best treatment any owner could wish for. In truth, I wasn't even aware of the training side of the establishment, so when I was asked if I would like one of the trainers to give my feisty bull terrier cross some one on one, I naturally agreed, not thinking that ten days could make much difference. When I returned however, I couldn't believe the improvement and the overall change in her temperament, in particular towards other dogs, which had always been a little bit of an issue. The trainer even gave me a demonstration as I was in an enclosed area so that I could watch my dogs being paraded in front of other dogs in the enclosure. It really was incredible; especially since I had spent a small fortune three years earlier on a six week training course every weekend, which provided little if no results, other than one poor chicken on the farm losing nearly all it's feathers and almost it's life.... Piggy and Wunny had previously really stressed when I had taken them into kennels, and on each return I would notice that they had lost weight because they were too stressed to eat, and on two occasions, also came back to me with kennel cough; however with Royvon, it seems they don't even miss me and certainly aren't too bothered about coming back to me in a hurry - I have to take this as good news for them, plus the fact that they look healthy and happy, and totally adore all the staff at the school. Bringing Piggy and Wunny to Royvon is now something I look forward to, and I never feel nervous or worried in the way that I used to... they are happy and cared for and exercised to most professional level. I'd like to say a huge thank you to Darren and Hannah and all the staff at Royvon - don't ever leave!!"

Valerie Edmonds - Holly & Lara - Country Retreat :

Dear Royvon As Royvon (Surrey) was fully booked during half term you offered your Country Retreat in South Wales as an alternative. I droped off and collected at your Surrey location and you then transported my dogs free of charge to South Wales. I was happy to do this as I'd used Royvon many times and the service had always been good. It was nice though to have the reasurrances from your driver to advise that they had settled in their family accommodation. I would like to thank you so much for the service received for myself and especially my dogs, it was great to receive the many communications and to actually see them playing together in your fabulous grounds. I would not hesitate recommending both Royvon Surrey and your Retreat alternative, the service is really second to none. I will book earlier for my next holiday and hopefully this option will be available.